FAQ
Frequently Asked Questions (FAQ) | ArtSynthesys
Looking for answers about our digital art and design services? Below are some common questions to help you understand our custom illustration, branding, and commission process.
1. What is ArtSynthesys?
ArtSynthesys is a professional digital art and design studio specializing in:
Custom illustrations
Concept art for games, animation, and creative projects
Branding and logo design
Character design and digital painting
Commissioned artwork for personal and commercial use
We bring creativity, precision, and high-quality visuals to every project.
2. What types of digital art services do you offer?
We provide a wide range of creative digital services, including:
✅ Custom Illustrations – Unique and personalized artwork.
✅ Concept Art – High-quality sketches & paintings for creative industries.
✅ Branding & Logo Design – Professional branding for businesses.
✅ Character & Portrait Design – High-resolution digital character art.
✅ Commissioned Digital Art – For individuals, businesses, and brands.
Need a specific service? Contact us for custom projects!
3. How does the commission process work?
Ordering custom digital artwork is simple:
1️⃣ Submit a request – Tell us about your project via our contact form.
2️⃣ Receive a quote – We provide a price and estimated delivery time.
3️⃣ Initial sketches & feedback – We create drafts based on your input.
4️⃣ Final artwork delivery – Once approved, you receive high-resolution files.
We ensure clear communication and multiple revision options to match your vision.
4. How long does it take to complete a digital art commission?
Project time varies based on complexity:
Simple illustrations: 3-5 business days
Detailed character designs: 5-10 business days
Concept art & branding: 1-2 weeks
Need a rush order? Contact us to check availability.
5. What file formats do you provide?
We deliver digital artwork in high-resolution formats, including:
✅ PNG (Transparent Background)
✅ JPG (Standard Image Format)
✅ PDF (Print-Ready Files)
✅ PSD (Adobe Photoshop)
Other formats available upon request.
6. Do you offer revisions?
Yes! We include 2-3 free revisions to ensure customer satisfaction. Additional changes may require an extra fee, depending on complexity.
7. How much do your digital art services cost?
Prices vary based on:
✔ Complexity & details of the artwork
✔ Commercial or personal usage
✔ Urgency (rush orders may cost more)
For a custom quote, contact us with details about your project.
8. Do you accept custom commissions?
Absolutely! We specialize in custom digital art commissions for individuals, businesses, and creative projects. Whether it’s a character design, branding logo, or concept illustration, we can create something tailored to your vision.
➡ Request a custom artwork quote
9. Do I own the copyright to the artwork?
Personal-use commissions: You can use the artwork for personal projects.
Commercial-use commissions: A commercial license is required if the artwork is used for branding, merchandise, or resale.
📜 Want full copyright ownership? Let’s discuss exclusive rights pricing.
10. What payment methods do you accept?
We accept:
💳 Credit/Debit Cards
💰 PayPal
🏦 Bank Transfer (for large projects)
A deposit may be required before starting work.
11. Can I use ArtSynthesys artwork for commercial purposes?
Yes! But a commercial license is required for:
✔ Business branding & marketing
✔ Merchandise (t-shirts, posters, products)
✔ Book covers, album art, or promotional materials
✔ Digital products for resale
For commercial pricing and licensing, contact us.
12. Is ArtSynthesys a legit company?
Yes. ArtSynthesys is a legit company licensed in the United States. Our online store is created through Shopify with the basic payment methods they introduce.
13. What is the security of the site? Is my payment safe?
Shopify's security infrastructure uses multiple layers of protection. It starts with Level 1 PCI DSS compliance - the highest security standard for payment processing. Note that all Shopify stores get a complimentary 256-bit SSL certificate that encrypts traffic between users and the online store.
14. Who does the printing?
Our printing is done by Gelato. Gelato is a global based printing company.
15. How is your shipping of your products?
Products are shipped from the closest Gelato production partner based off of where you live. Gelato is also partnered with 60+ carriers for shipping.
To find out more about shipping times to your country and an estimate of how long of arrival, you can visit: https://www.gelato.com/shipping-and-delivery
______________________________________________________________________________________________
Why Choose ArtSynthesys?
🔹 High-quality, custom digital art tailored to your needs.
🔹 Fast and professional service with multiple revision options.
🔹 Expert artists & designers with experience in concept art, branding, and illustration.
🔹 Competitive pricing with flexible licensing options for businesses.
Still Have Questions?
If you have any other questions, feel free to contact us. We’d love to work with you!